Spyware Doctor vs. Webroot...Spyware Doctor's Winning

[calliopes_pen]

It seems that Spyware Doctor thinks that Webroot is a Trojan. It's not, though. Every time we run a scan with Spyware Doctor, it says the .dll part of something in Webroot (that it needs to run at all) is a Trojan that is dangerous.

When that happens, Dad is then forced to reinstall it. Anyone know how to convince Spyware Doctor that Webroot is a good thing?

Comments

[kyanoswolf]

There should be an exceptions list that you can edit so that SD ignores the files. Most anti-virus and firewall products have a way for you to enter "safe" or "allowed" programs.

[calliopes_pen]

I just checked. It has something like that, but it looks like it's only for the extension. And since Webroot's thing that Spyware Doctor has issues with ends in .dll, if I declared that safe, then it would be allowing viruses, Trojans, or anything else in with that extension.