calliopes_pen: (redscharlach no trousers no service)
Four little words to put things into perspective whenever disaster strikes: Jim Cantore is coming.

Looks like he went to Harrisburg, and there's a chance he'll be here, too.

Oh, and customer support has been phoned for Comcast. Everything is fixed, momentary wibbling on their end was achieved with all the details provided, apologies were made. They were doing this to everyone in the area. It would appear as though things have been fixed now.
calliopes_pen: (sirius_nst Jeremy Brett Holmes research)
5 AM, woke to Mom saying tornadoes were on the way. In under 10 seconds, I managed to change into day clothes and get in and out of the bathroom. And then the sirens started. Along with 60-70 mph winds, hail, sideways rain, funnel clouds spotted on the highway. It all stuck around until a little after 7 AM.

My best wishes go out to everyone in Marion, Illinois and anyone else that may be dealing with this weather, since if what I’m hearing is correct, Marion has been wiped off the map. There’s damage in numerous other areas, as well, but I likely won't hear how extensive it is until the noon news.


Something on a far lesser scale of insanity: Thanks to the pop-up from Comcast that (as of now) never goes away, and blocks my view of pages unless I can shift it over, reading websites is going to be interesting. They seem to think I have a Botnet called DNS_Changer. Usually, this thing goes up once a week, since I changed my DNS. Because the ones they provided for me were seized by the FBI. Last time we attempted to discuss the DNS issue with them, they only suggested I scan for viruses, and were baffled when I told them what I used.

The most logical course of action would be to uninstall their support suite. Which...I’ve never had installed in the first place. Given the problems with Norton, I refuse to install that—it’s something that their website always suggests to me. Next step is likely to attempt a battle with customer support. Just in case they have their script that’s pointless, I’ve written up every step I’ve done. Everything I use to block things, every firewall. DNS addresses from when everything went weird back then, as well as now. I kept track of it all. PC Tools Internet Security. Malwarebytes (as of this morning, which comes up clean). PC Tools Performance Toolkit.

My LJ’s banner is large enough that the pop-up covers it. Thankfully, the pop-up doesn’t normally follow me as I scroll. So at least I’m still able to look at what’s going on through my friends list.

For reference, this is the message: "Malware known as 'DNS Changer' has infected your computer and is directing your web traffic to malicious DNS servers.

The Primary Account holder must call Comcast Security Assurance* for instructions on how to fix your computer and to remove this alert from your browser."

*Removed their phone number.

(Oh, nice. I hit random icon, and the exact one appropriate to this post came up.)

ETA: I stand corrected. Marion was hit hard, but not wiped off the map. Harrisburg sounds like it was--names were being confused on the news. 200-300 homes and businesses destroyed in Harrisburg, and the windows were blown out of the hospital. 15 are dead so far.

Success!

Nov. 14th, 2011 08:43 am
calliopes_pen: (amberleewriter had to be there Methos)
I finally solved my problem with being unable to connect to those four sites. If anyone else out there is having something similar, it was a problem with DNS.

In the command window, I typed in each bit of my IP address. Things were fine. However, if I typed in my DNS servers, the request (whether pinging or tracert) always ended up timing out, and saying something about them not existing. I also discovered that my DNS servers just so happened to match one of the many caught up in this mess with the FBI—typed in my IP address first, before finally realizing it needed my DNS. Comcast was useless in this regard, didn’t know what it was about when they were the ones that e-mailed about it, and kept asking if I had ever used a virus scanner before. Of course, I perform a scan every 10 minutes or so, use a firewall, checked with the Malicious Software Tool, and none of them found a problem outside of the normal cookie. He seemed confused, and said he couldn't help. I’m going to assume my DNS server was shut down, since my problems began when that little operation was brought to a halt.

Since the DNS was no longer workable, and flushing it did absolutely nothing, I decided to change my DNS server to Google Public DNS, since it was suggested in answer to another question from someone in Comcast’s forums. Immediately, I could get to Insanejournal, Demonoid, That Guy With The Glasses, and Clique Clack again. Changed it on Dad’s laptop, and he can reach each site again, too.

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